Privacy Policy

Effective Date: January 21, 2025

Welcome to 3D Mockups (hereinafter the “App” or the “Service”), operated by 3DMOCKUPS LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App or any related services.

1. Data Controller

Company Name: 3DMOCKUPS LLC
Address: 3a Stony Hill Ln, West Nyack, New York 10994, US
Email: 3dmockupsofficial@gmail.com

2. Information We Collect

• Account Information: When you register or sign up for an account, we may collect information such as your name, email address, and password.
• Usage Data: We gather data about how you interact with the App (e.g., pages or screens visited, features used, time spent, etc.).
• Device Information: This may include information about your device type, operating system, unique device identifiers, IP address, language settings, and time zone.
• Content and Files: If you upload, share, or create 3D models and designs using the App, that content and related metadata may be stored.
• Cookies and Similar Technologies: If you access our website or web application, we may use cookies, web beacons, or other tracking technologies to improve your user experience.

3. How We Use Your Information

We use the collected information for purposes including, but not limited to:

• Providing and Maintaining the Service: Ensuring that all App features (e.g., creating 3D mockups, saving projects) function properly.
• Improving User Experience: Personalizing content, understanding user behavior, and refining our App to better meet user needs.
• Communication: Sending you emails or notifications about updates, new features, or important changes to the Service or this Privacy Policy.
• Legal Compliance: Complying with applicable laws, regulations, and legal processes; fulfilling enforceable governmental requests.

4. Legal Bases for Processing (GDPR, if applicable)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data.
• Contract: Where the processing is necessary for the performance of a contract with you (e.g., Terms of Use).
• Legitimate Interests: To improve our services, safeguard our users, and detect or prevent fraud, provided such interests are not overridden by your data protection rights and freedoms.
• Legal Obligations: Where we need to comply with a legal or regulatory obligation.

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share information in the following situations:

• Service Providers: We may share information with trusted third-party vendors (e.g., cloud hosting, analytics) to perform services on our behalf under strict data protection agreements.
• Legal Requirements: We may disclose information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to a third party, subject to the same or substantially similar privacy standards.

6. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When it is no longer needed, we will securely delete or anonymize it.

7. Security Measures

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage is 100% secure.

8. International Data Transfers

Your information may be transferred to — and maintained on — servers located outside of your state, province, or country where data protection laws may differ. We will take appropriate measures to ensure your personal data remains protected in accordance with this Privacy Policy, such as entering into standard contractual clauses where required by applicable law.

9. Your Rights

Depending on your jurisdiction (e.g., if you are in the EEA or California), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccuracies.
• Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
• Restriction or Objection: Restrict or object to certain data processing activities.
• Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: At any time, withdraw the consent you have provided to us.

To exercise these rights, please contact us at 3dmockupsofficial@gmail.com. We will handle your request in accordance with applicable laws.

10. Children’s Privacy

Our App is not directed to children under the age of [13/16, depending on jurisdiction], and we do not knowingly collect personal information from minors. If you believe a child under the applicable age has provided us with personal data, please contact us, and we will take steps to delete such data promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we update the policy, we will revise the “Effective Date” at the top. If the changes are significant, we may provide a more prominent notice or request your consent where required by law.

12. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy or our data practices, please contact us at:

Disclaimer: This is a sample policy provided for informational purposes only and does not constitute legal advice. Always consult an attorney or data protection expert to ensure your Privacy Policy complies with all applicable laws and regulations.